44 and Oak - Return Policy

At our laser engraving store, we have a return policy that includes a strict cancellation policy after 6 hours of placing an order. This policy is in place due to the nature of customization involved in our products. Please note that we cannot accept returns on customized products, as they are made to order and cannot be resold. We strive to ensure the highest quality and attention to detail in our laser-engraved products, and this policy helps us maintain that level of excellence. We encourage customers to review their orders carefully before finalizing them to avoid any issues.

 

The following exception are in place

  1. We accept returns within 14 days of the delivery date for any defective or damaged products. We will replace the product or issue a refund, depending on your preference.
  2. To initiate a return, please contact us via email or phone to explain the issue and receive instructions for the return process. Shipping fees for returns are the responsibility of the customer.

We want our customers to be completely satisfied with their purchase, and we strive to provide the best possible service. If you have any concerns or questions regarding our return policy, please feel free to reach out to our customer service team. We appreciate your business and look forward to serving you again in the future.